Effective date: 1 September 2026
Bigevs Mailer respects your privacy and is committed to handling personal information fairly, lawfully and securely.
This Privacy Policy explains what information we collect, why we use it, who it may be shared with and the choices available to you.
SECTION 1: WHO IS RESPONSIBLE FOR YOUR INFORMATION
Bigevs Mailer is responsible for the personal information processed through this website.
You can contact us through the Bigevs Mailer support system.
Postal address:
6C Thornhill Court
Llanishen, Heol Fach
Cardiff
CF14 6PG
United Kingdom
SECTION 2: INFORMATION WE MAY COLLECT
Depending on how you use Bigevs Mailer, we may collect:
• Your name, username and email address
• Your encrypted account password
• Your country and account preferences
• Your IP address, browser, device and login history
• Your referrer and referral activity
• Your membership level and expiry date
• Mailing, banner, text, PTC, login-ad and Solo Email balances
• Email clicks, advertisement views and reward activity
• Websites, links, images and advertising content you submit
• Purchases, invoices, commissions and transaction references
• Withdrawal methods, payment addresses or wallet addresses
• Support tickets, messages and communications with administration
• Contest, voucher and promotional activity
• Information needed to detect fraud, abuse or security problems
Please do not submit personal information that is not needed for the use of the website.
SECTION 3: HOW WE COLLECT INFORMATION
We may collect information:
• When you register or update your profile
• When you purchase a membership or advertising service
• When you submit or view advertising
• When you click credit links or take part in rewards and contests
• When you refer another member
• When you request a withdrawal
• When you contact support
• Automatically through website logs, cookies and security tools
• From payment providers when they confirm or report a transaction
SECTION 4: WHY WE USE YOUR INFORMATION
We use personal information to:
• Create and manage your account
• Provide memberships, credits and advertising services
• Process payments, invoices, commissions and withdrawals
• Track referrals, clicks, advertising views and rewards
• Deliver member emails and other advertising
• Provide support and respond to questions
• Prevent duplicate accounts, fraud, abuse and security threats
• Enforce the Terms of Service
• Maintain, improve and protect the website
• Send important account, payment, security and service notices
• Send promotional communications where permitted
• Meet legal, accounting and regulatory obligations
SECTION 5: OUR LAWFUL BASES
Depending on the purpose, we may process your information because:
• It is necessary to provide the services you requested or fulfil our agreement with you
• It is necessary to comply with a legal obligation
• It is in our legitimate interests to operate, secure and improve Bigevs Mailer
• You have given consent, such as where consent is required for optional marketing or non-essential cookies
Where processing is based on consent, you may withdraw that consent at any time. Withdrawing consent does not make earlier lawful processing unlawful.
SECTION 6: MEMBER EMAILS AND ADVERTISING
Bigevs Mailer distributes advertising submitted by members.
The sender may be identified by their username, name or other information included in their advertisement. Member-submitted content and links may be visible to other members or public visitors.
Bigevs Mailer does not normally provide mailing-list email addresses directly to members sending advertisements. Emails are distributed through the platform.
You should not include private or sensitive information in advertisements, public profiles, Flash Pages, splash pages or other publicly accessible content.
SECTION 7: PAYMENTS AND WITHDRAWALS
Payments may be processed by independent payment providers. These providers process payment information according to their own privacy policies.
Bigevs Mailer may receive transaction details such as:
• Your name or payment account identifier
• The amount and currency
• The transaction date
• The payment status
• A transaction, subscription or invoice reference
When requesting a withdrawal, you may need to provide an email address, payment account, bank information or cryptocurrency wallet address.
Payment and withdrawal information is used only as needed to process transactions, maintain records, prevent fraud and comply with legal obligations.
SECTION 8: WHO WE MAY SHARE INFORMATION WITH
We may share limited personal information with service providers that help us operate Bigevs Mailer, including:
• Website hosting and server providers
• Email-delivery providers
• Payment and withdrawal providers
• Security, fraud-prevention and reCAPTCHA providers
• Analytics providers, if analytics are enabled
• Technical support or script providers when needed to diagnose a problem
• Professional advisers or authorities where legally required
We share only the information reasonably needed for the relevant service.
We do not sell member email addresses or personal information to outside marketers.
SECTION 9: GOOGLE RECAPTCHA
Bigevs Mailer uses Google reCAPTCHA to help prevent automated registrations, logins, password-reset abuse and fraudulent credit-link activity.
When reCAPTCHA is used, Google may collect device, browser, cookie, interaction and IP-address information. Google processes this information according to its own privacy terms.
SECTION 10: COOKIES
Bigevs Mailer may use cookies and similar technologies to:
• Keep you logged in
• Maintain your session
• Remember website or account preferences
• Track referrals
• Protect forms and accounts
• Prevent duplicate or fraudulent activity
• Measure website use where optional analytics are enabled
Some cookies are necessary for the website to function.
Where consent is legally required for non-essential cookies, those cookies should not be activated until you have made your choice.
You can control cookies through your browser, but blocking necessary cookies may prevent parts of the website from working correctly.
SECTION 11: INTERNATIONAL DATA TRANSFERS
Some hosting, email, payment, security or technical service providers may process information outside the United Kingdom.
Where required, reasonable steps will be taken to use recognised safeguards or providers operating under an approved legal transfer mechanism.
SECTION 12: HOW LONG WE KEEP INFORMATION
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
Account information may be retained while your account remains active.
Payment, commission, withdrawal and accounting records may be retained for the period required by law or for resolving disputes.
Security logs and activity records may be kept for a reasonable period to detect abuse, investigate problems and protect the website.
If an account is closed, some information may still be retained where needed for legal obligations, fraud prevention, payment disputes or the establishment or defence of legal claims.
SECTION 13: SECURITY
We use reasonable technical and administrative measures to protect personal information against unauthorised access, loss, misuse or alteration.
No website or online storage system can guarantee complete security. Members are responsible for choosing a secure password and keeping their login details private.
Please contact support promptly if you believe your account or personal information has been compromised.
SECTION 14: YOUR PRIVACY RIGHTS
Depending on the laws that apply to you, you may have the right to:
• Ask for a copy of your personal information
• Ask for inaccurate information to be corrected
• Ask for certain information to be deleted
• Ask us to restrict certain processing
• Object to certain uses of your information
• Request certain information in a portable format
• Withdraw consent where processing is based on consent
• Object to the use of your information for direct marketing
These rights are not absolute and may be limited where information must be retained for legal, contractual, security or fraud-prevention reasons.
To make a privacy request, contact us through the Bigevs Mailer support system. We may need to confirm your identity before completing the request.
SECTION 15: EMAIL PREFERENCES
Members may receive operational messages needed to manage their account, such as payment, security, password, support or service notices.
Where available, promotional and member-email preferences can be managed through the member account or the unsubscribe options provided in emails.
Opting out of promotional emails does not prevent necessary account or security communications.
SECTION 16: CHILDREN
Bigevs Mailer is not intended for children under 18.
We do not knowingly collect personal information from children. If you believe a child has registered, please contact support so the account can be reviewed.
SECTION 17: EXTERNAL WEBSITES
Bigevs Mailer contains links submitted by members and links to third-party websites.
We are not responsible for the privacy practices, security or content of those websites. You should review the privacy policy of any external website before providing personal information.
SECTION 18: AUTOMATED TRACKING AND ANTI-ABUSE CHECKS
The website uses automated counters and checks to record clicks, referrals, credits, rewards and advertising activity.
Automated checks may flag unusual activity for investigation. Accounts, credits, rewards, commissions or withdrawals may be reviewed when fraud or abuse is suspected.
Members may contact support if they believe a decision was based on incorrect information.
SECTION 19: CHANGES TO THIS PRIVACY POLICY
This Privacy Policy may be updated when the website, services, service providers or legal requirements change.
The latest version will be published on this page with an updated effective date.
SECTION 20: COMPLAINTS
Please contact Bigevs Mailer first if you have a question or concern about how your information is handled.
You may also have the right to complain to the UK Information Commissioner’s Office.
Website:
https://ico.org.uk/make-a-complaint/