Frequently Asked Questions
Need help? Check out our FAQs.
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Can I advertise any website?
Websites must comply with the Bigevs Mailer Terms of Service. Illegal, fraudulent, malicious, misleading or harmful cont...
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What is a Link Rotator?
A Link Rotator allows you to place several destination URLs behind one promotional link. Visitors clicking the rotator l...
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What is the Link Tracker?
The Link Tracker creates a tracking link that redirects visitors to your chosen website while recording click informatio...
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What should I do if I forget my password?
Use the password-recovery option on the login page. Enter the email address connected to your account and follow the ins...
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How do I check my membership benefits?
Open your membership details page from your account menu. It displays your current membership, advertising rewards, send...
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Where can I buy additional advertising?
Open the Store from your member account. Available products may include memberships, mailing credits, banner credits, te...
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What are Special Splash Pages?
Special Splash Pages are personalised templates designed specifically for promoting Bigevs Mailer.The system can automat...
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What is the Interstitial Rotator?
The Interstitial Rotator displays a member’s submitted website as a timed full-page advertisement on selected areas of B...
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Why was my banner rejected?
Your banner image must use a valid image URL and an accepted image format. If strict image checking cannot confirm that...
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How do I change my password?
Log in to your account, open your account or profile menu and select Change Password. Enter your current password, choos...
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What should I do if I no longer have access to my registered email address?
Contact Bigevs Mailer Support and explain the problem. You may be asked for information that helps confirm that the acco...
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Why am I not receiving emails from Bigevs Mailer?
Check your spam, junk and promotions folders and add the Bigevs Mailer sending address to your contacts or safe-sender l...
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Can I create more than one account?
No. Multiple accounts aren’t permitted unless you have received specific permission from the administrator.Creating extr...
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How do I contact Support?
Log in and open the Support section of your account to submit a support ticket. Include your username and a clear descri...
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